Privacy Policy

Last updated: 20th November 2020

Danescroft Solutions Ltd ("we", "us", "our") are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting https://danescroft.solutions/ or registering to use any of our goods or services, you are accepting and consenting to the practices described in this Privacy Policy.

Data Controller

For the purpose of the Data Protection Act 2018 and GDPR, the data controller is Danescroft Solutions Ltd, Intermercantile House, 168 Granville Road, London, NW2 2LD.

Legal Basis for Processing

We collect and use personal data to provide you with access to our site and products in a reliable and secure manner, for our legitimate business needs, to fulfil contractual obligations to you, and to comply with our legal obligations.

Information We Collect

Information you give us may include: your name, address, email address, phone number, billing address, financial and credit card information, job title, and passwords.

Information we collect automatically may include: IP address, browser type, time zone, operating system, pages visited, clickstream data, and page interaction information.

How We Use Your Information

• To carry out obligations arising from contracts between you and us
• To provide you with information, products and services you request
• To provide information about similar goods or services we offer
• To notify you about changes to our site or products
• To administer our site for internal operations, including troubleshooting and research
• To keep our site safe and secure

Cookies

We use cookies to distinguish you from other users and improve your experience. You can set your browser to refuse cookies, though some site functionality may be affected.

Third Parties We Work With

• Hyve Limited – UK Infrastructure as a Service provider
• Meep Advanced Enterprise Communications Ltd – Synch PTT
• Wireless Logic Limited – SIM card provider
• Jola Cloud Solutions Ltd – SIM card provider
• GoCardless – payment processing
• Amazon Web Services – hosting and backend
• MailChimp – email list management

Disclosure of Your Information

We may share your information with selected third parties including business partners, suppliers, analytics providers, and credit reference agencies. We will not sell or rent your personal data to third parties. We may disclose personal data if required by law, in connection with a business sale, or to protect our rights.

Where We Store Your Data

Your personal data may be transferred to, and stored at, a destination outside the EEA or UK. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Your Rights

Under Data Protection Law you have the right to: access your personal data; request rectification or deletion; restrict or object to processing; and request data portability. To exercise any of these rights, please contact us. We will respond within 30 days.

Marketing Communications

You may opt out of marketing emails at any time by clicking "unsubscribe" at the bottom of any email or by writing to us at website@danescroft.solutions.

Data Retention

We retain personal data for as long as necessary for the relevant activity for which it was provided, or as required by law.

Complaints

If you have any complaints about our use of your personal data, please contact us or contact the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Contact

Danescroft Solutions Ltd
Intermercantile House, 168 Granville Road, London, NW2 2LD
Email: website@danescroft.solutions